Answers
- What’s the difference between product packaging and shipping packaging?
- Can I report shipping‑only?
- How do I run product‑only reporting?
- What is EPR One and who is it for?
- What do I need before generating my first report?
- Where do I enter my LUCID and dual system registrations?
- How does % uplift for shipping packaging work?
- What are box rules and when should I use them?
- Where do I configure shipping packaging?
- How does the master material mapping work?
- How does material inheritance across products and variants work?
- Can I override materials for a specific country or variant?
- Which reports can I generate today?
- How is the LUCID forecast calculated?
- Can I include sales from other platforms?
- How does validation ensure completeness without extra work?
- What issues can validation catch early?
- Is there an audit trail if I’m ever reviewed?
- How do product/variant exclusions work?
- What are Shopify location exclusions used for?
- When should I exclude a product from reporting?
- What are package presets and why use them?
- How do bulk updates help with large catalogs?
- Do presets support reuse counts?
- What is the LUCID forecast (HPM1) and who must file it?
- How do I create the LUCID forecast (HPM1) with EPR One?
- What data does EPR One include in forecast vs actuals (HJM1) and intra-year (HNM1)?
- What counts as consumer sales packaging vs shipping packaging under VerpackG?
- Does dropshipping or 3PL change my EPR obligation?
- Do returns and cancellations reduce reportable mass?
- What are common mistakes that cause LUCID rejections?
- How do I measure packaging weights reliably?
- Should I use shipping % uplift or box rules?
- Do I need to include marketplace sales (Amazon/eBay/etc.)?
- Who is considered first distributor under VerpackG?
- Do private-label and imports trigger EPR duties?
- How do I get and verify my LUCID registration?
- What is a dual system and how do I choose one?
- How do I classify paper vs corrugated vs composites?
- How do labels, tape, and void fill get reported?
- Are B2B shipments out of scope?
- How to report kits/bundles and multi-component products?
- What documentation should I keep for audits?
- How do I correct a mistake after submission (HNM1)?
- How do I set shipping-only mode vs product + shipping?
- Where do I add my LUCID and dual system registrations?
- How does material inheritance work across products, variants, and countries?
- What are package presets and when should I use them?
- How do bulk updates by product type, tag, vendor, or text search work?
- How do Shopify location exclusions work for 3PL/dropship flows?
- How does the validation system prevent bad exports?
- How do I add manual adjustments for other platforms or offline sales?
- What export formats are available?
- Is my data stored in the EU?
- How do I configure shipping packaging % uplift and the material split?
- When should I enable box rules and how do they work?
- How does the retail packaging toggle impact reports?
- How do I exclude digital or specific products/variants from reporting?
- How do country-specific options like reuse (DE) or recycling bonus/malus (FR) work?
- How do versioned material mappings and user acceptance work?
- How is the dashboard compliance readiness percentage calculated?
- How are live cost estimates calculated?
- How is time saved calculated on the dashboard?
- How are upcoming deadlines determined?